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  • Enjoy instant free shipping on all your orders over 200 riyals

Why was the installment application rejected?

Why was your installment request rejected? A detailed explanation of possible reasons

You may encounter many reasons for your installment request being rejected through platforms such as Tamara or Tabby.

Here is a detailed explanation of the most common reasons:

Reasons related to your bank card:

  • Non-activation for online purchases: Your card may not be activated for online purchases.
  • Lack of balance: You must have sufficient balance on the card to cover the value of the installment purchase.
  • Prepaid card: Some companies prefer not to accept this type of card.
  • Card suspension: The bank may have temporarily suspended the card for security or other reasons.

Reasons related to your financial situation:

  • Financial defaults: Having overdue debts or a bad credit history may affect the acceptance of your request.
  • Exceeding the maximum installment limit: The amount you wish to split may be greater than the permitted limit.

Reasons related to company policies:

  • Program rejection Risks: Companies use analytical programs to assess the risks associated with each installment transaction,and your request may be rejected based on the results of this analysis.
  • Other reasons: Incomplete data: Make sure the data you entered when submitting the application is correct and complete.
  • Technical problem: You may encounter a temporary technical problem in the system.

Why is it important to know the reason?

Knowing the exact reason for your application rejection can help you:

  • Find a solution: You may be able to solve the problem and submit a new application.
  • Avoid mistakes in the future: You can avoid repeating the same mistakes in your upcoming applications.

How do you know the exact reason?

  • Contact customer service: Call Tamara at 8001240441 or Tabby at 8001110999 to inquire about the reason for the rejection.
  • Review the terms of use: Make sure you understand the terms of use for each company.
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